Arkansas Accidents

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TNC insurance gap

$50,000 can be the difference between some coverage and a nasty surprise after a rideshare crash.

This phrase usually means the coverage problem that can happen when an Uber or Lyft driver is logged into the app but has not yet accepted a ride. That stage is often called Period 1. The driver's personal auto insurer may deny the claim because the car was being used for commercial activity, pointing to a commercial use exclusion. The rideshare company may provide only limited coverage during that window. In Arkansas, that waiting-period coverage is generally lower than the $1 million liability coverage that usually applies after a trip is accepted or a passenger is in the car.

What to do after a crash: get screenshots showing whether the app was on, ask the driver whether a trip had been accepted, and get the police report fast. That timing can decide which insurance policy applies. If you were hit on I-40 near Conway, in Little Rock holiday traffic, or outside a hospital in Pine Bluff, the same issue comes up: was the driver offline, waiting, or actively on a trip?

That gap matters because medical bills add up quickly, especially if you need transfer care after a serious wreck. A denied claim can turn into a fight between the driver's insurer and the rideshare company, and delays can hurt your injury claim and your ability to get treatment paid for.

by Tameka Washington on 2026-03-21

This is general information, not legal counsel. Your situation has details that change everything. If you were injured, speaking with an attorney costs nothing and could change your outcome.

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